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Tamem (Tom) Jalallar

I build

IT Systems Administrator & Technical Lead focused on identity, endpoint management, and automation across Windows and macOS in enterprise environments.

6+ Years EnterpriseExecutive/VIP SupportOkta • Entra • IntuneAutomation-first Operations

About Me Book 15 min Resume Email

IT Systems Admin

Parsippany, NJ • Windows + macOS Enterprise

FocusIdentity, endpoint, automation

PlatformsOkta, Entra ID, Intune, Iru, Jamf

StyleSecure-by-default and scalable workflows

ImpactAutomated onboarding and compliance; reduced manual effort

StrengthsVIP support, incident leadership, AV production

Primary stack

Experience

Years in enterprise IT

Projects

Featured delivery samples

Capabilities

Tools and platforms

Response

24h

Typical email turnaround

About Me

Motivated IT Leader

Tamem (Tom) Jalallar

IT Systems Administrator / Technical Lead

I'm a IT Systems Administrator and Technical Lead with 6+ years of enterprise experience supporting executive leadership, improving reliability, and building repeatable systems. I specialize in identity & access management, modern endpoint management, and automation across Windows and macOS. I care about secure-by-default solutions, clean user experiences, and operational consistency.

Resume Book a 1:1 call

Services

Delivery models focused on secure operations and practical execution.

Each engagement is scoped with clear milestones, measurable outcomes, and security controls from day one.

Identity and Access Management

Design and harden joiner/mover/leaver flows, conditional access, and least-privilege controls across Entra ID and Okta.

Role and group lifecycle automation
Access review workflow and reporting
MFA, SSO, and policy hardening

Discuss IAM

Endpoint Management

Build stable Windows and macOS fleet operations with compliance-first baselines and reliable patching standards.

Intune, Jamf, Iru baseline design
Device compliance and remediation
Zero-touch onboarding and enrollment

Plan endpoint rollout

Automation and Operations

Reduce manual work through targeted PowerShell workflows and repeatable IT runbooks.

Onboarding and offboarding automation
Operational dashboards and audit exports
Incident playbooks and response templates

Scope automation

Tech Stack

Active Directory

Auth0

Keycloak

Microsoft Entra ID (Azure AD)

Okta

OneLogin

Projects

A few things I've built or led, focused on reliability, automation, and clean operations.

Compliance Kiosk App (macOS)

macOS, SwiftUI, Workflow Automation

Access & User Audit Automation

PowerShell, Active Directory, Reporting

Draft Analytics Toolkit (Public / Personal)

Data Processing, Visualization, Automation

Experience

Roles, impact, and education highlights.

WPP

IT Systems Administrator | Sep 2018 - Present

Networking - Keep office and endpoint connectivity stable; jump on outages quickly.
Identity - Manage access lifecycles and ensure least-privilege is the default.
Endpoint - Provision devices, push updates, and keep fleets compliant and healthy.
Automation - Write scripts that cut busywork and improve reporting.
Operations - Own incidents and escalations with steady, clear communication.
Documentation - Maintain practical runbooks and KBs that teams actually use.
Monitoring - Track health signals and trends to prevent repeat issues.
Executive Support - Provide 24/7 support for C-suite and executive members.
Project Delivery - Help plan and ship improvements, migrations, and rollouts.
Security - Apply hardening and policy standards across users and devices.
Knowledge Base - Build and maintain the knowledge base powering the in-house AI used for IT support.