Experience
0+
Years in enterprise IT
Hey - I'm available for new opportunities
Tamem (Tom) Jalallar
I build
IT Systems Administrator & Technical Lead focused on identity, endpoint management, and automation across Windows and macOS in enterprise environments.
6+ Years EnterpriseExecutive/VIP SupportOkta • Entra • IntuneAutomation-first Operations
IT Systems Admin
Parsippany, NJ • Windows + macOS Enterprise
FocusIdentity, endpoint, automation
PlatformsOkta, Entra ID, Intune, Kandji, Jamf
StyleSecure-by-default and scalable workflows
ImpactAutomated onboarding and compliance; reduced manual effort
StrengthsVIP support, incident leadership, AV production
Primary stack
Projects
0
Featured delivery samples
Capabilities
0
Tools and platforms
Response
24h
Typical email turnaround
About Me
Motivated IT LeaderTamem (Tom) Jalallar
IT Systems Administrator / Technical Lead
I'm a IT Systems Administrator and Technical Lead with 6+ years of enterprise experience supporting executive leadership, improving reliability, and building repeatable systems. I specialize in identity & access management, modern endpoint management, and automation across Windows and macOS. I care about secure-by-default solutions, clean user experiences, and operational consistency. Detailed case studies are available upon request due to confidentiality.
Services
Delivery models focused on secure operations and practical execution.
Each engagement is scoped with clear milestones, measurable outcomes, and security controls from day one.
Identity and Access Management
Design and harden joiner/mover/leaver flows, conditional access, and least-privilege controls across Entra ID and Okta.
- Role and group lifecycle automation
- Access review workflow and reporting
- MFA, SSO, and policy hardening
Endpoint Management
Build stable Windows and macOS fleet operations with compliance-first baselines and reliable patching standards.
- Intune, Jamf, Kandji baseline design
- Device compliance and remediation
- Zero-touch onboarding and enrollment
Automation and Operations
Reduce manual work through targeted PowerShell workflows and repeatable IT runbooks.
- Onboarding and offboarding automation
- Operational dashboards and audit exports
- Incident playbooks and response templates
Case Studies
Representative delivery snapshots with measurable outcomes.
Detailed implementation notes are available on request due to confidentiality constraints.
Compliance Kiosk App (macOS)
Context: Needed a frictionless workflow to keep devices aligned with policy and reduce manual follow-up.
Approach
- Designed a guided kiosk workflow in SwiftUI
- Connected checks to automation routines
- Integrated status capture for follow-up
Outcomes
- Reduced repeated compliance tickets
- Improved consistency of device checks
- Shortened remediation turnaround
-40%
Manual follow-up
+32%
Policy check completion
-28%
Time to remediate
Access and User Audit Automation
Context: Access review tasks were repetitive and difficult to scale across teams and cycles.
Approach
- Built PowerShell extraction and enrichment pipeline
- Standardized review-ready output for stakeholders
- Scheduled recurring runs with ownership mapping
Outcomes
- Improved audit readiness
- Lowered manual reporting effort
- Faster review cycle completion
-55%
Audit prep time
-37%
Review cycle duration
+21%
Coverage accuracy
Draft Analytics Toolkit
Context: Wanted fast, repeatable analytics slices for decision support without manual spreadsheet churn.
Approach
- Automated data transforms and cleaning steps
- Built repeatable templates for scenario comparison
- Packaged outputs for quick executive review
Outcomes
- Faster turnaround for analysis
- Higher confidence in data consistency
- Reduced repeated manual formatting
-46%
Analysis turnaround
-60%
Manual formatting
+25%
Decision cycle speed
Testimonials
What stakeholders value most during engagements.
References and deeper case details can be shared privately when relevant.
"Tom turned an error-prone onboarding process into a clean, reliable workflow with strong documentation."
"He balances security controls and user experience better than most engineers I have worked with."
"During high-pressure executive events, he is consistently calm, prepared, and effective."
Tech Stack
Active Directory
Auth0
Keycloak
Microsoft Entra ID (Azure AD)
Okta
OneLogin
Projects
A few things I've built or led, focused on reliability, automation, and clean operations.
Compliance Kiosk App (macOS)
macOS, SwiftUI, Workflow Automation
Access & User Audit Automation
PowerShell, Active Directory, Reporting
Draft Analytics Toolkit (Public / Personal)
Data Processing, Visualization, Automation
Experience
Roles, impact, and education highlights.
WPP
IT Systems Administrator | Sep 2018 - Present
- Networking - Keep office and endpoint connectivity stable; jump on outages quickly.
- Identity - Manage access lifecycles and ensure least-privilege is the default.
- Endpoint - Provision devices, push updates, and keep fleets compliant and healthy.
- Automation - Write scripts that cut busywork and improve reporting.
- Operations - Own incidents and escalations with steady, clear communication.
- Documentation - Maintain practical runbooks and KBs that teams actually use.
- Monitoring - Track health signals and trends to prevent repeat issues.
- Executive Support - Provide 24/7 support for C-suite and executive members.
- Project Delivery - Help plan and ship improvements, migrations, and rollouts.
- Security - Apply hardening and policy standards across users and devices.
- Knowledge Base - Build and maintain the knowledge base powering the in-house AI used for IT support.
Ogilvy
AV & VIP Support | Sep 2018 - Present
- Audio Visual - Run white-glove AV support for leadership and key events.
- Live Events - Set up and test in-room + hybrid meetings so they run clean.
- Executive Support - Provide 24/7 support for C-suite and executive members.
- Conference Rooms - Keep rooms ready, consistent, and quick to reset.
- Troubleshooting - Jump in fast when issues hit during live sessions.
- Vendor Coordination - Work with external partners for special setups.
- Documentation - Build short checklists and runbooks for repeatable events.
- User Experience - Focus on presenter flow and audience experience.
- Equipment - Manage gear, spares, testing, and readiness.
- Collaboration - Partner with IT/AV teams to refine standards and workflows.
Seton Hall University
Dual Major (Marketing & Economics)
Tell Me About Your Environment
Share your environment and goals. I will reply with a practical plan and next steps.
Contact
The fastest way to reach me is to book time directly on my calendar.
Available for full-time and contract opportunities.
Start with a 15 min callSchedule time with me
Choose a time that works for you and get an instant confirmation.
Email: tjalallar@att.netLocation: Parsippany, NJ
What to expect
- 15-30 minute intro call (or longer if needed)
- IT Systems / Endpoint / IAM / Automation focus
- Happy to discuss enterprise roles and contract work
Prefer async? Email me a quick summary of what you're looking for and I'll respond ASAP.